Withdrawal Information
Last updated: November 2026
Závazné je německé znění.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us
Web Nano - IT Solutions
Owner: Jozef Nano
Steinbach 8b
84329 Wurmannsquick
Germany
Email: info@web-nano.com
of your decision to withdraw from this contract by an unequivocal statement (e.g. an email or a letter sent by post). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Expiry of the right of withdrawal
In the case of a contract for the supply of digital content which is not supplied on a tangible medium (here: credits), the right of withdrawal expires once we have begun performance of the contract after you have
- expressly consented to our beginning performance of the contract before the end of the withdrawal period,
- acknowledged that, by giving your consent, you lose your right of withdrawal once performance of the contract has begun, and
- been provided by us with a confirmation of the contract.
Before every purchase, we expressly ask for this consent and acknowledgement in the shop. The credits are credited immediately after payment.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To: Web Nano - IT Solutions, Steinbach 8b, 84329 Wurmannsquick, Germany, email: info@web-nano.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)/for the supply of the following digital content (*):
______________________________
Ordered on (*)/received on (*): ______________
Name of consumer(s): ______________
Address of consumer(s): ______________
Email address of the game account: ______________
Signature of consumer(s) (only if this form is notified on paper): ______________
Date: ______________
(*) Delete as appropriate.